Vs98 Privacy Policy — Our Commitment to Protecting Your Data

Vs98 is a trusted online Sports Betting platform in Bangladesh. We believe your privacy is a fundamental right, and this Privacy Policy is a reflection of that commitment.

This Privacy Policy clearly outlines: what information is collected when you use the vs98 website and related services, why it is collected, how it is used, and with whom it is shared. This policy applies to all members, visitors, and users of vs98's services.

By creating an account or using vs98's services, you agree to this privacy policy. If any part is unclear, don't hesitate to reach out to us.

Vs98 collects information in three main ways — directly from you, automatically through your use of our services, and from trusted third parties.

Additional documents may be requested for KYC verification, such as a national ID photo, bank statement, or utility bill. These documents are used solely for identity verification and are stored securely.

Vs98 uses the information it collects for the following purposes:

• Account management: To manage registration, login, password recovery, and account verification processes.
• Service Delivery: To manage betting services, payment processing, bonus distribution, and customer support.
• Security Assurance: To detect and prevent fraud, money laundering, and other illegal activity.
• Personalized Experience: To personalize our services based on your preferences and usage patterns.
• Responsible Betting: To monitor betting patterns for early signs of potential issues and offer support where needed.
• Legal compliance: To meet regulatory requirements and comply with legal obligations.
• Contact: To send important updates, transaction confirmations, and account-related notifications.
• Service Improvement: To improve platform performance, usability, and new features.

Vs98 never uses your data for marketing purposes without your consent. To unsubscribe from email or SMS marketing, contact our support team at any time.

Vs98 never sells your personal information. However, limited data may be shared with the following parties to operate our services:

• Payment Processors: Necessary transaction details are shared with payment service providers such as bKash, Nagad, or Rocket to process deposits and withdrawals.
• Identity Verification Services: Minimal data may be shared with trusted verification services to complete the KYC process.
• Technology partners: With cloud service providers and security tool vendors used to operate the platform.
• Law Enforcement: Data may be shared with authorities when required by law or court order.

The vs98 website uses cookies and similar technologies to improve our services. The cookies we use include:

• Essential cookies: Required to maintain login sessions and ensure security. Without these, the website cannot function properly.
• Performance Cookies: For page load performance, error detection, and improving the overall user experience.
• Preference Cookies: To remember your language preference, theme, and other personal settings.
• Analytics Cookies: To understand which pages are most visited — no personally identifiable information is collected.

You can disable cookies through your browser settings, though this may limit certain features of the site. Disabling essential cookies may prevent you from logging into your account.

Vs98 employs industry-leading security measures to protect your data:

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Data encryption: Sensitive stored data (passwords, payment information) is always kept encrypted.
• Access Controls: Only authorized personnel have access to the data they need. All access is logged.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Instant Response: In the event of any security breach, we will notify affected members within 72 hours.

However, no data transmission over the internet can be guaranteed to be completely secure. You are also responsible for keeping your password and account information safe.

Vs98 retains your information only for as long as necessary — no longer. General retention policy:

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Transaction records: Retained for 5–7 years in compliance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Files & Technical Data: Typically up to 12 months.
• Marketing preferences: Until you opt out or your account is closed.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

Every vs98 member has the following rights over their personal data:

To exercise any of the above rights, email us at support@vs98.fun. We will send an initial response within 72 hours and aim to resolve your request fully within 30 days.

Vs98 services are intended for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed.

If you suspect a minor is using vs98, please notify us immediately at support@vs98.fun.

Vs98's servers and data storage facilities may be located in various countries. When transferring data internationally, vs98 ensures that:

• Adequate data protection laws and safeguards are in place in the destination country.
• Data protection obligations are included in all third-party contracts.
• All data in transit is fully encrypted.

By using vs98's services, you consent to this international transfer of data.

Vs98 may update this Privacy Policy from time to time. When changes are made, we will:

• Update the "Last Updated" date at the top of the page.
• Members will be notified by email of any significant changes.
• You will be notified at least 7 days before any changes take effect.

Continued use of our services after an updated policy is published will be considered acceptance of the new terms. If you do not agree to the changes, you may request to close your account.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@vs98.fun
• Live Chat: Available directly on the vs98 website
• Response time: Initial response within 72 hours
• Service Duration: 7 days a week, 24 hours a day

To learn more, visit our FAQ page View or Terms & Conditions Read.